Our Cancellation Policy
Your appointments and convenience are of high importance to us. When booking an appointment, we reserve that time just for you. When a late cancelation or no-show happens, our technicians can’t always rebook that spot. Out of respect for our staff’s time & earnings we have created the cancellation policy below. We realize that at times unexpected circumstances may require schedule adjustments. If you need to cancel an appointment, we respectfully require at least 24-hour notice.
Our Policy:
A cancellation or request to reschedule made the day of appointment will invoke a cancellation fee. The amount charged will be equal to 50% of the booked services. Any no-shows will be charged 100% of the booked services.
Should you arrive more than 15 minutes late for your appointment, we cannot guarantee that we will provide the service. If we cannot accommodate you, the same cancellation fee will be charged. We will try our best to reschedule your appointment for another time that suits you.
A credit card is required to make an appointment. Cancellation fees will be charged to the card you provide.
We look forward to pampering you soon!
With love & respect,
- Artistic Nails & Spa Team
